By Purnima B
India has firmly established itself as the world’s premier destination for Global Capability Centers (GCCs). What began as back-office operations three decades ago has evolved into sophisticated centers driving research and development, engineering, artificial intelligence, cybersecurity, finance, supply chain, and digital transformation for multinational corporations.
Today, India hosts more than 1,800 GCCs employing well over two million professionals. As organizations increasingly seek faster, lower-risk entry into India, a new business model has emerged—GCC-as-a-Service.
Unlike the traditional approach of establishing a legal entity, leasing office space, hiring talent, and building support functions independently, GCC-as-a-Service providers offer an integrated solution. These firms help organizations establish, operate, and scale their India operations through services including market-entry consulting, legal and regulatory compliance, talent acquisition, human resources, payroll, technology infrastructure, workplace management, finance, taxation, and Build-Operate-Transfer (BOT) models.
The ecosystem has grown beyond consulting firms to include specialist GCC operators, commercial real estate advisors, engineering services firms, and managed services providers. Together, they are enabling enterprises of every size—from Fortune 500 corporations to high-growth technology companies—to establish high-performing capability centers in India.
This feature profiles some of the country’s most influential GCC service providers. Please note the information about these companies are reviewed internally on the basis of available information on their websites, social media handles and public domain.
1. ANSR
Website: https://ansr.com
India Headquarters: Bengaluru
ANSR is widely regarded as India’s leading pure-play GCC platform and has played a pivotal role in helping multinational enterprises establish and scale Global Capability Centers across the country. Founded with the objective of simplifying GCC creation, the company offers an end-to-end platform covering strategy, market entry, talent acquisition, workspace, technology infrastructure, governance, and managed operations.
ANSR’s portfolio spans numerous Fortune 500 companies across banking, healthcare, manufacturing, retail, technology, and life sciences. Its Build-Operate-Transfer (BOT) model enables clients to launch operations rapidly while minimizing operational and regulatory complexity. Through its integrated ecosystem, including talent and innovation platforms, ANSR has helped redefine how global organizations build technology and business capability hubs in India.
2. Deloitte India
Website: https://www2.deloitte.com/in
India Headquarters: Mumbai
Deloitte is among the world’s largest professional services organizations and has become a trusted advisor for enterprises establishing GCCs in India. Its multidisciplinary approach combines strategy consulting, tax advisory, legal services, human capital consulting, cybersecurity, finance transformation, and technology implementation.
For organizations planning India operations, Deloitte assists with location strategy, operating model design, governance structures, entity formation, compliance, and long-term transformation initiatives. The firm’s deep industry expertise and global delivery capabilities make it a preferred partner for complex multinational GCC programs.
3. EY India
Website: https://www.ey.com/en_in
India Headquarters: New Delhi
EY provides comprehensive advisory services for organizations building Global Capability Centers, supporting clients from initial feasibility studies through operational maturity. The firm’s GCC practice focuses on business transformation, digital operations, tax structuring, workforce strategy, risk management, and managed services.
Leveraging its global network and industry specialists, EY helps multinational organizations design future-ready operating models that integrate technology, automation, analytics, and artificial intelligence into their capability centers.
4. KPMG India
Website: https://kpmg.com/in
India Headquarters: Mumbai
KPMG India advises multinational corporations on establishing scalable and compliant GCC operations. Its services include market-entry advisory, regulatory compliance, tax planning, governance frameworks, finance transformation, shared services optimization, and enterprise risk management.
With expertise across manufacturing, healthcare, financial services, consumer markets, and technology, KPMG helps organizations create efficient operating models aligned with global business objectives while ensuring regulatory compliance in India’s evolving business environment.
5. PwC India
Website: https://www.pwc.in
India Headquarters: Kolkata
PwC India has developed extensive capabilities in advising organizations on shared services transformation and Global Capability Center strategy. The firm provides consulting across organizational design, finance operations, technology modernization, tax advisory, risk management, and digital transformation.
Its integrated approach enables clients to establish GCCs that deliver operational excellence while supporting innovation, data analytics, customer experience, and enterprise-wide digital initiatives.
6. Accenture in India
Website: https://www.accenture.com/in-en
India Headquarters: Bengaluru
Accenture combines global consulting expertise with one of the largest technology workforces in India. While primarily recognized as a technology consulting leader, the company also advises enterprises on establishing digital engineering and innovation centers that function as modern GCCs.
Its capabilities span cloud computing, cybersecurity, artificial intelligence, software engineering, enterprise platforms, data analytics, and intelligent operations. Organizations seeking technology-intensive capability centers often leverage Accenture’s expertise in designing digitally enabled operating models.
7. Capgemini Invent
Website: https://www.capgemini.com/in-en
India Headquarters: Mumbai
Capgemini Invent, the consulting and digital transformation arm of the Capgemini Group, supports multinational corporations in building innovation-led Global Capability Centers. Its services include operating model design, digital engineering strategy, business transformation, workforce planning, and technology modernization.
The firm brings together strategy consultants, designers, data scientists, and engineering specialists to help organizations establish centers focused on product engineering, software development, customer experience, and digital innovation. Its strong presence in India’s technology ecosystem makes it a strategic partner for enterprises looking to accelerate digital transformation through GCCs.
8. CBRE India
Website: https://www.cbre.co.in
India Headquarters: Gurugram
CBRE India is one of the country’s largest commercial real estate advisory firms and has emerged as a significant enabler of India’s GCC ecosystem. Beyond helping companies identify office locations, CBRE provides end-to-end workplace advisory, project management, portfolio strategy, facility management, and occupancy planning for multinational corporations establishing operations in India.
The company combines real estate intelligence with workplace consulting and operational services, enabling organizations to build scalable, employee-centric campuses aligned with their long-term business objectives. Its deep understanding of India’s office markets makes it a preferred partner for many first-time GCC entrants.
9. JLL India
Website: https://www.jll.co.in
India Headquarters: Gurugram
JLL India has expanded its traditional commercial real estate expertise into comprehensive GCC advisory services. The company supports multinational organizations with location strategy, workplace design, lease management, project execution, sustainability consulting, and integrated facilities management.
JLL works closely with global corporations throughout the lifecycle of a capability center—from city selection and office design to operational optimization and employee experience. Its research on India’s office and GCC markets has also positioned the firm as a leading thought leader in the sector.
10. Colliers India
Website: https://www.colliers.com/en-in
India Headquarters: Gurugram
Colliers India provides strategic advisory services to organizations evaluating India as a destination for Global Capability Centers. Its offerings include market assessments, location benchmarking, transaction advisory, project management, workplace consulting, and capital advisory.
With growing expertise in GCC expansion strategies, Colliers assists organizations in aligning real estate decisions with talent availability, infrastructure readiness, and long-term operational goals. The firm has advised several multinational corporations entering Tier-I and emerging Tier-II cities.
11. Cushman & Wakefield India
Website: https://www.cushmanwakefield.com/en/india
India Headquarters: Gurugram
Cushman & Wakefield India has become an important partner for organizations seeking integrated workplace solutions for GCCs. The company offers services spanning location strategy, lease advisory, workplace design, project management, valuation, sustainability, and facilities management.
Its research teams regularly publish insights into India’s rapidly expanding GCC landscape, helping multinational companies evaluate emerging business destinations and optimize real estate investments.
12. Zinnov
Website: https://zinnov.com
India Headquarters: Bengaluru
Zinnov is one of India’s best-known management consulting firms specializing in Global Capability Centers, engineering research and development, digital transformation, and innovation ecosystems.
Over the past two decades, Zinnov has advised hundreds of multinational corporations on GCC strategy, operating models, talent transformation, location assessment, engineering excellence, and ecosystem partnerships. The firm’s annual reports on India’s GCC sector are widely referenced across industry and government, making it one of the most influential voices shaping the future of capability centers.
13. Infosys BPM
Website: https://www.infosysbpm.com
India Headquarters: Bengaluru
Infosys BPM, the business process management arm of Infosys, offers end-to-end Global Capability Center (GCC) services that help enterprises establish, operate, and transform innovation-led capability centers. Its offerings span GCC strategy, operating model design, talent acquisition, governance, AI-driven operations, and Build-Operate-Transform-Transfer (BOTT) models. Leveraging Infosys’ global consulting, digital, cloud, and automation capabilities, Infosys BPM enables organizations to build scalable, future-ready GCCs that support business transformation and long-term growth.
14. SecondHQ (An NLB Services Company)
Website: https://www.secondhq.com
India Headquarters: Bengaluru
SecondHQ is the new-age Global Capability Center (GCC) partner built for enterprises that expect outcomes. A part of NLB Services, SecondHQ combines deep GCC expertise, a bias for action, and full accountability to build and transform GCCs while keeping complete strategic control with its clients. As the “Third Category” in the market, they stand behind measurable results – bringing assurance, speed and disruption to how GCCs get built.
It helps global enterprises establish, scale, and manage Global Capability Centers through an end-to-end GCC-as-a-Service model. Its services cover strategy, legal and compliance setup, talent acquisition, infrastructure, managed operations, and Build-Run-Transfer (BRT) engagements, supported by its proprietary 5D GCC Lifecycle framework. By combining strategic advisory with execution, SecondHQ enables organizations to accelerate their India market entry while retaining flexibility and operational control.
15. Inductus GCC
Website: https://www.inductusgcc.com
India Headquarters: Bengaluru
Inductus GCC is a specialist provider focused exclusively on establishing and operating Global Capability Centers for international organizations. Its GCC-as-a-Service platform supports clients through every stage of the journey, including business incorporation, regulatory compliance, talent acquisition, payroll, finance operations, information technology infrastructure, and managed services.
The company emphasizes flexible Build-Operate-Transfer (BOT) and managed GCC models, allowing organizations to establish operations rapidly while maintaining the option of transitioning to independent ownership as their India business matures.
16. Sansovi GCC
Website: https://www.sansovi.com
India Headquarters: Bengaluru
Sansovi positions itself as an integrated GCC-as-a-Service provider helping global organizations establish capability centers with reduced complexity and faster execution. Its services include legal entity formation, recruitment, HR operations, payroll administration, compliance management, finance support, technology enablement, procurement, and workplace management.
The company is particularly focused on enabling small and mid-sized multinational enterprises that may not have extensive in-house capabilities for entering the Indian market. By offering a unified operating platform, Sansovi allows clients to concentrate on core business functions while it manages the foundational aspects of GCC establishment and operations.
17. Fidelitus GCC Nexus
Website: https://www.fidelitusgcc.com
India Headquarters: Bengaluru
Fidelitus GCC Nexus is a specialist GCC platform focused on enabling multinational organizations to establish and scale operations in India through an integrated services model. The company offers advisory, legal entity setup, talent acquisition, workspace solutions, technology infrastructure, finance, compliance, HR administration, and managed operations.
Its Build-Operate-Transfer (BOT) approach enables clients to launch operations quickly while reducing execution risk and maintaining flexibility to transition into independently managed capability centers as they scale.
18. Quess Corp
Website: https://www.quesscorp.com
India Headquarters: Bengaluru
Quess Corp is one of India’s largest business services companies, providing workforce management, staffing, facility management, technology solutions, and business process services. Through its broad service portfolio, the company supports multinational organizations establishing and expanding GCC operations by helping them recruit, manage, and scale talent across India.
Its nationwide delivery capabilities and extensive workforce network make Quess a valuable partner for organizations requiring rapid hiring and operational support.
19. Awfis GCC Solutions
Website: https://www.awfis.com
India Headquarters: New Delhi
Awfis has evolved beyond flexible workspaces to become an important infrastructure partner for Global Capability Centers. Through its GCC-focused offerings, the company provides managed office environments, workplace design, technology-enabled facilities, and scalable expansion options for organizations entering India.
Its flexible infrastructure model enables enterprises to establish operations quickly without significant upfront capital investment, making it particularly attractive for companies validating the Indian market before committing to larger campuses.
20. Bacancy GCC
Website: https://bacancygcc.com
India Headquarters: Ahmedabad
Bacancy GCC specializes in helping international technology companies establish software engineering and product development centers in India. Its GCC-as-a-Service model emphasizes rapid team formation, engineering recruitment, technology leadership, operational governance, and scalable delivery models.
The company primarily serves technology firms, digital-native businesses, and growth-stage enterprises seeking to build dedicated engineering organizations while minimizing the complexity of international expansion.
21. GoodWorks Group
Website: https://www.goodworksgroup.com
India Headquarters: Bengaluru
GoodWorks Group is a diversified business services organization with interests spanning technology, consulting, managed services, and Global Capability Center enablement. Through its GCC-focused initiatives, the company assists international organizations with market entry, operational support, recruitment, technology services, and business scaling.
Leveraging its entrepreneurial ecosystem and technology expertise, GoodWorks supports organizations seeking agile and cost-effective approaches to establishing operations in India.
Choosing the Right GCC-as-a-Service Partner
Selecting a GCC partner depends on an organization’s strategic objectives rather than size alone. Companies should evaluate providers based on:
• Experience in establishing GCCs within their industry.
• Ability to recruit and retain specialized talent.
• Legal, tax, and regulatory expertise.
• Technology and cybersecurity capabilities.
• Scalability of the operating model.
• Availability of Build-Operate-Transfer (BOT) options.
• Presence across multiple Indian cities.
• Governance, compliance, and reporting frameworks.
• Innovation ecosystem and university partnerships.
• Long-term transition support.
Organizations seeking comprehensive transformation often engage global consulting firms such as Deloitte, EY, KPMG, or PwC. Enterprises requiring turnkey execution frequently consider specialist providers like ANSR, Inductus GCC, Sansovi, or Fidelitus GCC Nexus. Companies with workplace-centric requirements may benefit from CBRE, JLL, Colliers, or Cushman & Wakefield, while technology-led firms often look toward Accenture, Capgemini Invent, Bacancy GCC, or Origin Digital.
The Future of GCC-as-a-Service in India
India’s Global Capability Center story is entering a new phase. The next generation of GCCs will be defined not by cost efficiency but by innovation, digital engineering, artificial intelligence, cybersecurity, product development, and enterprise leadership.
As multinational corporations continue to expand their strategic investments in India, the GCC-as-a-Service model is expected to become the preferred route for market entry. By reducing implementation timelines, simplifying regulatory compliance, and providing access to world-class talent, service providers are helping organizations accelerate their transformation journeys.
The ecosystem itself is also evolving. Traditional consulting firms, technology companies, commercial real estate advisors, managed service providers, and specialist GCC operators are increasingly collaborating to deliver integrated, end-to-end solutions. This convergence is creating a mature and globally competitive market capable of supporting organizations at every stage of their GCC lifecycle.
With strong government support, a deep talent pool, advanced digital infrastructure, and a vibrant innovation ecosystem, India remains uniquely positioned to lead the next chapter of the global capability center revolution. The companies profiled in this feature are among the organizations shaping that future by enabling global enterprises to establish, operate, and scale high-performing GCCs across the country.
About The Author
